PICK UP YOUR FIRST PASSENGERPICK UP YOUR FIRST PASSENGER
PICK UP YOUR FIRST PASSENGER
From accepting the job offer to dropping off your passenger at their destination. Find out how it works.
HOW TO COMPLETE A TRIPHOW TO COMPLETE A TRIP
HOW TO COMPLETE A TRIP
BEFORE YOU ACCEPT
BEFORE YOU ACCEPTBefore accepting a trip, you get the passenger’s pickup point, destination, and any message they’ve sent you about the trip.GETTING FROM A TO B
GETTING FROM A TO BWe’ve got our own built-in navigation with the best routes and live updates so you don’t need to leave the app. Waze is also available in the app, if you prefer.PASSENGER IS ON BOARD
PASSENGER IS ON BOARDConfirm your passenger’s name and destination before you set off. If you don’t see them or if there’s an issue, send them a quick message in the app or give them a call.TAKING PAYMENT
TAKING PAYMENTThere are different ways a passenger can pay, and if they need to change their payment method during the trip, no problem. They can do that easily in the app.RATE YOUR PASSENGER
RATE YOUR PASSENGERPassengers can rate drivers and we think it’s only fair that it works both ways. At the end of a trip you automatically get the option to rate your passenger.
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BEFORE YOU ACCEPT
BEFORE YOU ACCEPTBefore accepting a trip, you get the passenger’s pickup point, destination, and any message they’ve sent you about the trip.GETTING FROM A TO B
GETTING FROM A TO BWe’ve got our own built-in navigation with the best routes and live updates so you don’t need to leave the app. Waze is also available in the app, if you prefer.PASSENGER IS ON BOARD
PASSENGER IS ON BOARDConfirm your passenger’s name and destination before you set off. If you don’t see them or if there’s an issue, send them a quick message in the app or give them a call.TAKING PAYMENT
TAKING PAYMENTThere are different ways a passenger can pay, and if they need to change their payment method during the trip, no problem. They can do that easily in the app.RATE YOUR PASSENGER
RATE YOUR PASSENGERPassengers can rate drivers and we think it’s only fair that it works both ways. At the end of a trip you automatically get the option to rate your passenger.
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GETTING PAIDGETTING PAID
GETTING PAID
It couldn’t be easier. Receive weekly payments into your bank account and get a statement emailed to you with a general summary and a detailed breakdown of your earnings for each job.
TRIP INFOTRIP INFO
TRIP INFO
EVERYTHING IN ONE PLACE
EVERYTHING IN ONE PLACESee totals of what you’ve earned daily and weekly in the app.
TRACK YOUR EARNINGS
TRACK YOUR EARNINGSGet a breakdown of your earnings for each job, including the fare, tips, commission, and any fees.
TRIP HISTORY
TRIP HISTORYCheck the details of a job you’ve done whenever you want by tapping on the trip.
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EVERYTHING IN ONE PLACE
EVERYTHING IN ONE PLACESee totals of what you’ve earned daily and weekly in the app.TRACK YOUR EARNINGS
TRACK YOUR EARNINGSGet a breakdown of your earnings for each job, including the fare, tips, commission, and any fees.TRIP HISTORY
TRIP HISTORYCheck the details of a job you’ve done whenever you want by tapping on the trip.
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WORKING HOURSWORKING HOURS
WORKING HOURS
You can work as many hours as you want with FREENOW, but it’s important to put the safety of you and your passengers first. Your wellbeing, on and off the road, is a top priority.
PASSENGER LEFT SOMETHING IN YOUR CAR?PASSENGER LEFT SOMETHING IN YOUR CAR?
PASSENGER LEFT SOMETHING IN YOUR CAR?
Dealing with lost property is a straightforward, automatic process, so you can spend less time on that and more time driving and earning.
If the passenger reports the lost item you’ll get an instant notification letting you know what to do.
If the passenger reports the lost item you’ll get an instant notification letting you know what to do.
AIRPORT JOBSAIRPORT JOBS
AIRPORT JOBS
PICKUPS & DROPOFFSPICKUPS & DROPOFFS
PICKUPS & DROPOFFS
For pickups, see the terminal information in the app. For dropoffs, same as usual, confirm your passenger’s name and destination before you set off.
WAITING FOR PASSENGERSWAITING FOR PASSENGERS
WAITING FOR PASSENGERS
We’ve got designated waiting areas at the airports we operate in. Once you’ve accepted a job, your passenger will get walking directions to that area so they can find you quickly and easily.
PLAN AHEAD WITH PREBOOKED JOBSPLAN AHEAD WITH PREBOOKED JOBS
PLAN AHEAD WITH PREBOOKED JOBS
The prebook feature in the app lets passengers book their trips up to 90 days in advance. This is a popular choice for passengers going to the airport so they can count on getting there on time.