Ride - Prebooking

PREBOOK YOUR TAXI OR RIDE

Prebook your taxi or Ride up to 30 days in advance, so you can check that off your list and focus on what really matters.

Prebook now

WHY YOU SHOULD PREBOOK

It will help you organise your day better. Whether you have an early flight or a long day of work, prebook to stay organised.

You’ll save time. Don’t stress, book in advance so you know your future trip is taken care of.

HOW IT WORKS

1. Open the app and tap the car symbol next to ‘Enter your destination’
2. Tell us where you're going
3. Choose time & date
4. Select a way to travel, then tap 'Prebook'

Done! You can save it to your calendar or edit details in the app.
If you already started booking, tap 'Later' to prebook instead.

Prebook now

OUR AIRPORT PREBOOK PROMISE

Your time is precious, and we get it. So when you prebook a ride to the airport, you can rely on the fact that we’ll do everything we can to find you a driver to pick you up on time.

How it works

1. Prebook your trip with confidence to one of these 5 airports, Heathrow, Gatwick, Stansted, Luton, or London City.

2. Relax while we find your driver.

What happens if your taxi is late?

If you're picked up over 10 minutes late you'll get two £15 vouchers. If your trip is cancelled for technical reasons, you’ll get two £30 vouchers to use on your next FREENOW Taxi trip.

We’ll automatically add any vouchers to your FREENOW account, hassle-free.

Terms and conditions apply, check them out here.

Prebook trip

FOR MORE QUESTIONS, HEAD TO THE HELP CENTRE.

EXPLORE DIFFERENT WAYS TO TRAVEL

TAXI & RIDE

Sit back and relax in a taxi or Ride. FREENOW drivers are experienced and know the city inside out. So you can get to your destination ASAP.
The best option if the weather is bad, or you need to get to your destination ASAP.

Book a trip

Learn more

2-WHEELS

Riding on 2-wheels is a fun and quick way to travel short distances. They’re electric and easy to park and ride.
We call 2-wheels eBikes, eMopeds and eScooters (click ‘Learn more’ to see what’s available in your city).

Book 2-wheels

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CAR RENTAL

Rent a car in any city we’re in. Perfect for longer trips at home or abroad.
The best thing? Whether you rent it for the day, week or month, it’s yours the entire time.

Rent a car

Learn more

PREBOOK YOUR TAXI OR RIDE

WHY YOU SHOULD PREBOOK

HOW IT WORKS

OUR AIRPORT PREBOOK PROMISE

How far in advance can I prebook?

Will I be charged additional fees for prebooking?

Will I get notified when my driver is on the way?

My driver arrived earlier. What should I do?

I want to edit my prebooking. What should I do?

EXPLORE DIFFERENT WAYS TO TRAVEL

TAXI & RIDE

2-WHEELS

CAR RENTAL

Need Help?