RATINGSRATINGS
RATINGS
Ratings are a two-way street at FREENOW. Both drivers and passengers can rate their trips with each other from 1 to 5 stars.
RATINGS FROM PASSENGERSRATINGS FROM PASSENGERS
RATINGS FROM PASSENGERS
Passengers rate their trips based on a few things, like the route you take, the cleanliness and comfort of your car, and your service. Checking your ratings is a great way to know if passengers are getting a good trip experience.
How it works
1. At the end of each trip your passenger has the option to give their rating and leave comments if they want.
2. Your average score is based on ratings from the previous 100 trips.
3. You can see your rating by tapping on the ‘Statistics’ section in the app and choose your time frame: the last 24 hours or 7 days.
How it works
1. At the end of each trip your passenger has the option to give their rating and leave comments if they want.
2. Your average score is based on ratings from the previous 100 trips.
3. You can see your rating by tapping on the ‘Statistics’ section in the app and choose your time frame: the last 24 hours or 7 days.
RATING YOUR PASSENGERSRATING YOUR PASSENGERS
RATING YOUR PASSENGERS
It’s simple, once you’ve dropped off your passenger you get a pop-up in the app asking you if you want to give your passenger a rating.
If you don’t want to rate them you can dismiss the pop-up or wait a few seconds and it’ll close automatically so you’re free to accept your next job offer.
If you don’t want to rate them you can dismiss the pop-up or wait a few seconds and it’ll close automatically so you’re free to accept your next job offer.
WHAT INFO CAN WE HELP YOU FIND?WHAT INFO CAN WE HELP YOU FIND?
WHAT INFO CAN WE HELP YOU FIND?
What do my ratings mean and how are they calculated?What do my ratings mean and how are they calculated?
What do my ratings mean and how are they calculated?
Get more information on ratings for new drivers and where to find your ratings in the app.
Get detailed information on your overall rating, what affects it and what doesn’t.Get detailed information on your overall rating, what affects it and what doesn’t.
Get detailed information on your overall rating, what affects it and what doesn’t.
Get information on what passengers value and the ways you can boost your star rating.Get information on what passengers value and the ways you can boost your star rating.
Get information on what passengers value and the ways you can boost your star rating.