Logo

Heathrow Pickup information

Drivers picking up at Heathrow airport must use the short stay car park at each terminal as passengers are directed there through the app. 

We will take care of the cost of parking for up to 30 minutes (£4.50). Please make sure your passenger arrives within that time before entering the car park.

This will ensure a smoother pick-up process for both you and your passengers, while also saving you time trying to locate them.

To request the car park payment:

  • Select the airport job in your job history.
  • Tap on ‘Help’ and let us know that you need a reimbursement.
  • You will receive an automatic reply from us.
  • Attach a photo of your ticket in response. 

Please see below for the walking directions provided in the passenger app.