We remind you of your responsibilities when using the Free Now app as a driver and your compliance with the transport for london regulations. 

These responsibilities are, among others, that:

• When providing the transportation services: 
  • you shall comply with all applicable laws, regulations, governmental and/or regulatory policies, guidelines or industry codes which may apply from time to time; and 
  • you will not cause disturbance, discomfort, inconvenience or material damage, nor participate in any other illegal conduct, either in relation to the users or any third-party.

• Most private hire vehicles will not longer be exempt from paying the Congestion Charge when driving in central London during charging hours and therefore, your vehicle will be subject to the Congestion Charge and to the Low Charge Emission standards – To see whether any exemptions apply to you please check: https://tfl.gov.uk/modes/driving/congestion-charge/discounts-and-exemptions

We also remind you that as a private hire vehicle driver you:

• are not entitled to drive in bus lanes; 
• are not allowed to park, wait, drop off or collect passengers on a taxi rank;
• cannot automatically drop off and pick up on Red Routes – this requires an application and exemption for the vehicle.
• are not entitled to 'ply for hire' – pick up passengers from the side of the road – or 'tout' – approach passengers directly.