Drive - FREENOW Loyalty page

EARN MORE WITH LOYALTY REWARDS

Great service deserves rewarding, so we’ve designed FREENOW Loyalty to give you more. More recognition, more work, and more earning opportunities.

Drive with FREENOW

WHAT’S FREENOW LOYALTY?

For every trip you complete, you collect 10 points. The more points you collect in a month, the higher your status for the following month. And the higher the status, the better the rewards.

Any drivers with a fully electric vehicle will also receive 1 extra loyalty point per trip.

At the start of each month your points refresh.

There are 3 statuses

Bronze, Silver, and Gold

You are here
London
0 - 69 points in a month
Edinburgh, Oxford & Brighton
0 -49 points in a month
Bronze
London
200-449 points in a month
Edinburgh, Oxford & Brighton
200-449 points in a month
Silver
London
450-999 points in a month
Oxford, Brighton & Edinburgh
500-999 points in a month
Gold
London
1000+ points in a month
Oxford, Edinburgh & Brighton
1000+ points in a month

You are here
London
0 - 69 points in a month
Edinburgh, Oxford & Brighton
0 -49 points in a month
Bronze
London
200-449 points in a month
Edinburgh, Oxford & Brighton
200-449 points in a month
Silver
London
450-999 points in a month
Oxford, Brighton & Edinburgh
500-999 points in a month
Gold
London
1000+ points in a month
Oxford, Edinburgh & Brighton
1000+ points in a month

WHAT ARE THE REWARDS?

PREBOOK PREFERENCE

With a higher loyalty status, you see prebook jobs before drivers with a lower status. Getting a first look at these offers allows you to choose the jobs that suit you, before anyone else.

OFFERS PRIORITY

The higher status, the higher the priority you get over job offers and the more work comes your way! Gold drivers have top priority, followed by Silver, then Bronze.

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IT PAYS TO GO FOR GOLD

Bigger & better offers = Bigger & better earnings.

Prebook jobs are worth 45% more per trip on average. And thanks to prebook preference, Gold drivers typically do 3x more of them compared to other drivers. Plus, offers priority means you’re first in line for other day-to-day jobs, giving you even more choice and even more work. All this makes it easier to keep your Gold status too.

UNLOCK GOLD BOOST

Once you achieve Gold status, you’ll earn a Gold boost.

USE IT OR SAVE IT

Gold boost lets you keep your Gold status for the next cycle or you can save it and claim it in the future.

RETURN TO GOLD

If you lose your Gold status at any point you can claim your Gold boost to return to Gold.

ON-CAB ADVERTISING = FASTER REWARDS

Being an ambassador of FREENOW is even more rewarding. Sign up to have our on-cab advertising and you’ll collect extra points for every trip you complete. That way, you reach a higher status sooner and unlock rewards faster and easier.

Learn more

MORE ABOUT FREENOW LOYALTY

Still have some questions about FREENOW Loyalty and how it works? We’ve got the answers.

EARN MORE WITH LOYALTY REWARDS

WHAT’S FREENOW LOYALTY?

There are 3 statuses

You are here

Bronze

Silver

Gold

You are here

Bronze

Silver

Gold

WHAT ARE THE REWARDS?

PREBOOK PREFERENCE

OFFERS PRIORITY

IT PAYS TO GO FOR GOLD

UNLOCK GOLD BOOST

USE IT OR SAVE IT

RETURN TO GOLD

ON-CAB ADVERTISING = FASTER REWARDS

MORE ABOUT FREENOW LOYALTY

How to track your status

How are points calculated?

How to collect more points

Do I need to sign up for FREENOW Loyalty?

What's 'prebook preference'?

Do cancellations impact my status?

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