Priority score | FREENOW

MAXIMISE YOUR EARNINGS WITH PRIORITY

Your dedication deserves more opportunities. Stand out, earn more and stay in control with our new driver Priority Programme.

Learn more

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WHAT IS PRIORITY?

Priority rewards your hard work by combining key performance factors to help you stand out and get more job offers.

The higher your score, the more opportunities you'll get. Your score is based on:

YOUR STATUS

The more trips you make, the higher your status (Gold, Silver, Bronze) - and the more points you get!

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YOUR PERFORMANCE

Ratings, acceptance rate and cancellation rate all play a role.

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BOOSTERS

Extra points for on-car advertising and driving a zero-emission vehicle

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DESIGNED FOR DRIVERS

The Priority Programme is here to help you:

GET MORE JOBS

Drivers with higher Priority scores are sent offers ahead of other nearby drivers

EARN MORE

Getting more offers means you’ll be able to make more money

STAY IN CONTROL

You have full transparency over your Priority score and ways to improve it

SEE YOUR SCORE IN THE APP

Tap the Priority icon in the bottom menu.

Or go to Menu (☰) > Priority.
Your points update in real time based on your activity, like accepting offers and getting great ratings

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STAY ON TOP WITH A STRONG PRIORITY SCORE

Here’s a few tips to maintain and grow your score:

Set your status to ‘busy’

This avoids you having to reject jobs you can’t complete, and keeps your acceptance rate high

Adjust your max pick up distance

Refine your work area to receive offers that fit your preferences and schedule

Set your offer preferences

Filter out jobs with non-app payments to focus on what works for you

Get top ratings

Be polite, drive safely and keep your car clean

MORE ABOUT PRIORITY

Still have questions? Here’s what you need to know:

A FINAL NOTE...

Priority is designed to help you get more out of every trip. Stay on top of your score, keep growing and let the Priority Programme work for you!

MAXIMISE YOUR EARNINGS WITH PRIORITY

WHAT IS PRIORITY?

YOUR STATUS

YOUR PERFORMANCE

BOOSTERS

DESIGNED FOR DRIVERS

GET MORE JOBS

EARN MORE

STAY IN CONTROL

SEE YOUR SCORE IN THE APP

STAY ON TOP WITH A STRONG PRIORITY SCORE

MORE ABOUT PRIORITY

WHAT IS THE PRIORITY PROGRAMME?

DO I NEED TO SIGN UP FOR PRIORITY?

HOW IS MY PRIORITY SCORE CALCULATED?

HOW DO I BOOST MY PRIORITY SCORE?

WHAT IS MY STATUS (GOLD, SILVER OR BRONZE)?

WHERE CAN I SEE MY PRIORITY SCORE?

WHAT HAPPENS IF MY SCORE DROPS?

HOW DO I GET ON-CAR ADVERTISING?

A FINAL NOTE...

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