Your Bike guide

Ready to get on a Bike but not sure where to begin? Keep reading!

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Get your Bike or eBike

There’s 2 ways:

- Tap ‘2-wheels’ and find your closest vehicle on the map

or

- Spot it on the street & scan its QR code


Unlock the vehicle in the app and off you go.


The bike is now rented and you can start biking, for MOBY e-bikes you also have to unlock the combination lock (the code is in the name of the bike).

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Safety checklist

☑ Helmet on

☑ Travel in bike lanes

☑ Don’t drink & bike

☑ Enjoy the ride

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The basics

Check the tyres, lights, brakes, saddle height… Everything looks good? Then hop on and start pedalling.

eBikes make pedalling easier, with less effort so you can go faster!


*Pedal-assisted eBikes work by using an electric motor to give you an extra boost while pedalling. When you start pedalling, the motor kicks in and helps you go faster.

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Need a break?

Whether you’re nipping into a shop or stopping to take in the view, you can pause your rental. Just open your app and tap ‘Park’. When you're ready to go again, tap ‘Resume’.

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Ending Rental

1. Look out for parking signs or check the map for parking spots (see below)

2. Park your Bike

3. Lock your bike (if it has a manual lock)

4. Tap ‘End rental’


Pro-tips

- Don’t block pavements, bike lanes or pathways

- Follow local rules to avoid fines

- Check available parking in your destination before starting your trip

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Take a pic before you go

Already parked your bike? We’ll ask you to take a quick picture to show it’s parked correctly. Make sure you follow the steps above for 10/10 parking.

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Questions?

Check out our help centre.

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