Business Travel

The business travel management checklist

Apr 15, 2025
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This checklist is your go-to resource for ensuring smooth, efficient,and enjoyable business travel experiences for your team.

Pre-trip Planning

Define travel needs

Confirm travel dates and destinations, allowing for flexibility if possible.

Clarify the purpose of the trip (meeting, conference, client visit, etc.).

Gather traveller preferences (transport, accommodation, accessibility needs).

Note any special requests (dietary restrictions, extra luggage, etc.).

Set Clear Travel Policies

Establish booking procedures (preferred vendors, booking windows, approvals).

Define expense guidelines (limits on accommodation, meals, transport).

Create a straightforward travel approval process.

Calculate estimated costs

Consider all expenses including airport taxi transfers, taxi journeys between hotel and meeting places.

Negotiate with vendors for better rates.

Use a taxi management platform like FREENOW for Business to track expenses.

Plan efficient travel routes.

Booking and Logistics

Streamline bookings

Prebook ground transport whenever possible with FREENOW for Business.

Create and manage detailed itineraries.

Coordinate travel arrangements with relevant parties.

Choose the Right Transportation

Evaluate flights based on duration, cost, and airline reputation.

Consider trains for shorter, more sustainable journeys.

Select appropriate ground transportation (taxis, ride-hailing, eco-friendly options).

Arrange Accommodation and Essentials

Book hotels based on location, amenities, and budget.

Secure necessary visas and travel documents in advance.

Arrange airport transfers, travel insurance, and other essential services.

During the Trip

Stay connected

Use communication tools (email, messaging apps, in-app chat).

Provide travellers with real-time updates and support.

Ensure travellers have access to emergency contacts.

Manage Disruptions

Prepare for flight delays and cancellations with contingency plans.

Have protocols in place for handling unexpected events (illness, lost luggage).

Build flexibility into travel itineraries.

Ensure Traveller Safety

Implement a travel risk management plan.

Secure adequate travel insurance coverage.

Establish clear emergency protocols.

Post-trip Reconciliation

Simplify expense reporting

Automate expense reports with a travel management platform like FREENOW for Business.

Use centralized billing for easier reconciliation.

Enforce compliance with expense policies.

Analyse Travel Data

Track key metrics (travel spend, destinations, transport modes).

Identify cost-saving opportunities.

Analyse travel patterns to predict future needs.

Gather Traveller Feedback

Collect feedback through surveys, forms, or in-app ratings.

Analyse feedback to identify areas for improvement.

Implement changes based on traveller feedback.

Trusted Business Travel Partners

About us: FREENOW for Business is your one-stop shop for managing all things ground transportation. From booking and managing rides to tracking expenses and ensuring your travellers' safety, FREENOW for Business simplifies ground transportation so you can focus on other things.

Riskline: Keeping your travellers safe is a top priority, and Riskline can help. They provide real-time travel risk intelligence and alerts, so you can stay informed about potential safety issues and make informed decisions to protect your employees.

SAP Concur: SAP Concur offers a comprehensive suite of tools to manage every aspect of business travel, from booking and itinerary management to expense reporting and data analysis. It's the ultimate tool for large companies with complex travel needs.

Expensify: Say "goodbye" to the headache of manual expense reports! Expensify automates the entire process, from capturing receipts to submitting reports and getting reimbursed.

Travelperk: If you're looking for an all-in-one platform to handle all aspects of business travel, TravelPerk is your go-to. They've got you covered for flights, trains, hotels, and even rental cars. Plus, they offer tools for managing expenses, ensuring compliance, and providing support to your travellers.

The Ultimate Guide to Managing Your Team's Business Travel

Do you want to discover the Ultimate Guide to Managing Your Team's Business Travel? As an Office Manager, Executive Assistant, Personal Assistant, or other admin roles, managing business travel can be a major headache. Juggling bookings and expenses and keeping everyone safe and satisfied takes time and effort. This guide is designed to help you take control of your company's travel, reduce stress, and boost productivity.
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