Ready for your first trip, but not sure how to get started? We got you. Read on to learn how to ride a forest eBike.

Tap the '2-wheels' tab at the bottom of your screen to find your forest eBike on the map. Choose one and unlock it with the app by sliding ‘Start the rental’. You can also scan a bicycle’s QR code.

If you rent an eBike with an additional manual lock — pull the lock out of the right side of the rear wheel, and place it in the holder on top of the rear wheel.

• Be attentive: watch out for large vehicles, don’t get in blind spots and always stay focused and aware of your surroundings, the traffic and pedestrians.
• ALWAYS wear a helmet.
• Obey local traffic laws and use bike lanes where possible. 
• Don’t drink and ride.

If you need to make a stop, open your app and tap ‘Park’. When you’re ready to go again just tap ‘Continue rent’. Take your time though! When in park mode, reduced rates are applied. 

If you rent an eBike with an additional manual lock — put the lock through the hole on the right side of the back wheel before turning on the park mode in the app. When you're ready to continue, pull the lock out of the right side of the rear wheel, and place it in the holder on top of the rear wheel.

Some areas are marked in red on your map. This means you can't end your rental there. Check your map before you start your trip to find a parking spot.

We will ask you to take a photo of your parked eBike before ending your rental. It’s quick and easy! We’ll take you through every step. Make sure that your bike is in a designated parking zone and that it doesn’t block sidewalks, bike lanes or driveways.

To end your trip, park the eBike within a designated area and push the kickstand down.

For eBikes with an additional manual lock — put the lock through the hole on the right side of the back wheel. 

Make sure you find the best spot for your eBike. Park responsibly, be a nice human and keep sidewalks, bike lanes and driveways clear.

Open the app and tap the ‘End rental’ button. Time to take it easy!

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