How to ride RideMovi eBikes with FREENOW

Ready for your first trip, but not sure how to get started? We got you. Read on to learn how to ride a RideMovi eBike.

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Find & unlock

Tap the '2-wheels' tab at the bottom of your screen to find your RideMovi eBike on the map. Choose one and unlock it with the app by sliding ‘Start the rental’. You can also scan a bicycle’s QR code.

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Getting road-ready

Make sure your brakes and lights are working. Check your tyres have enough air. Adjust the saddle with the handle below the seat if you need to. Hop on your bike and you’re good to go!

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Safety is key

  • Be attentive: watch out for large vehicles, don’t get in blind spots and always stay focused and aware of your surroundings, the traffic and pedestrians.
  • ALWAYS wear a helmet.
  • Obey local traffic laws and use bike lanes where possible.
  • Don’t drink and ride.
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Park mode ON

If you need to make a stop, open your app and tap ‘Park’. When you’re ready to go again just tap ‘Continue rent’. Take your time though! When in park mode, reduced rates are applied.

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Mandatory parking zones

Mandatory parking zones are designated in blue on your map. Before starting your trip, check if there’s one close to your destination.

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Show off those parking skills

We will ask you to take a photo of your parked RideMovi before ending your rental. It’s quick and easy! We’ll take you through every step. Make sure that your bike is in a designated parking zone and that it doesn’t block sidewalks, bike lanes or driveways.

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Ending your rental

Open the app and tap the ‘End rental’ button. Time to take it easy!

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Questions?

Get in touch
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