How prebooks work

Enter your trip info

Let us know when and where to pick you up and where you’re going. You can prebook a trip up to 90 days in advance.

Review and confirm

Double-check your trip info, make changes if needed, and then confirm your prebook.

That’s it! To find a recap of your prebook, tap on the ‘Bookings’ button on the home screen.

Meet your driver

Get ready to meet your driver at the scheduled pickup time. If they arrive early, they’ll wait for you. Have a safe trip!

How do I change my prebook?

You can now update the date, time, pick-up and drop-off of your prebook, provided a driver hasn't been assigned yet.


Why haven’t I received my driver’s details yet?

We’ll start searching for a driver as the pickup time approaches. We’ll send you their details as soon as we’ve assigned you a driver.

How much does it cost to prebook a trip?

When you prebook a trip, a prebook fee of €2.80 is applied and is added by the driver in the taximeter at the end of the ride. The fee is not included in the cost estimation of the ride.
You can check the price in more detail, by clicking on the fleet type that you will select before you arrange your prebook.