Drive - Taking Trips

PICK UP YOUR FIRST PASSENGER

From accepting the job offer to dropping off your passenger at their destination. Find out how it works.

HOW TO COMPLETE A TRIP

BEFORE YOU ACCEPT
Before accepting a trip, you get the passenger’s pickup point, destination, and any message they’ve sent you about the trip.
GETTING FROM A TO B
We’ve got our own built-in navigation with the best routes and live updates so you don’t need to leave the app. Waze is also available in the app, if you prefer.
PASSENGER IS ON BOARD
Confirm your passenger’s name and destination before you set off. If you don’t see them or if there’s an issue, send them a quick message in the app or give them a call.
TAKING PAYMENT
There are different ways a passenger can pay, and if they need to change their payment method during the trip, no problem. They can do that easily in the app.
RATE YOUR PASSENGER
Passengers can rate drivers and we think it’s only fair that it works both ways. At the end of a trip you automatically get the option to rate your passenger.

BEFORE YOU ACCEPT
Before accepting a trip, you get the passenger’s pickup point, destination, and any message they’ve sent you about the trip.
GETTING FROM A TO B
We’ve got our own built-in navigation with the best routes and live updates so you don’t need to leave the app. Waze is also available in the app, if you prefer.
PASSENGER IS ON BOARD
Confirm your passenger’s name and destination before you set off. If you don’t see them or if there’s an issue, send them a quick message in the app or give them a call.
TAKING PAYMENT
There are different ways a passenger can pay, and if they need to change their payment method during the trip, no problem. They can do that easily in the app.
RATE YOUR PASSENGER
Passengers can rate drivers and we think it’s only fair that it works both ways. At the end of a trip you automatically get the option to rate your passenger.

GETTING PAID

It couldn’t be easier. Receive weekly payments into your bank account and get a statement emailed to you with a general summary and a detailed breakdown of your earnings for each job.

TRIP INFO

EVERYTHING IN ONE PLACE
See totals of what you’ve earned daily and weekly in the app.
TRACK YOUR EARNINGS
Get a breakdown of your earnings for each job, including the fare, tips, commission, and any fees.
TRIP HISTORY
Check the details of a job you’ve done whenever you want by tapping on the trip.

EVERYTHING IN ONE PLACE
See totals of what you’ve earned daily and weekly in the app.
TRACK YOUR EARNINGS
Get a breakdown of your earnings for each job, including the fare, tips, commission, and any fees.
TRIP HISTORY
Check the details of a job you’ve done whenever you want by tapping on the trip.

WORKING HOURS

You can work as many hours as you want with FREENOW, but it’s important to put the safety of you and your passengers first. Your wellbeing, on and off the road, is a top priority.

PASSENGER LEFT SOMETHING IN YOUR CAR?

Dealing with lost property is a straightforward, automatic process, so you can spend less time on that and more time driving and earning.

If the passenger reports the lost item you’ll get an instant notification letting you know what to do.

Learn more

AIRPORT JOBS

PICKUPS & DROPOFFS

For pickups, see the terminal information in the app. For dropoffs, same as usual, confirm your passenger’s name and destination before you set off.

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WAITING FOR PASSENGERS

We’ve got designated waiting areas at the airports we operate in. Once you’ve accepted a job, your passenger will get walking directions to that area so they can find you quickly and easily.

JOIN THE QUEUE

We’ve got a feature specifically designed for drivers waiting for work at the airport. How it works: As soon as you enter the airport, you get a notification in the app to join the queue. See how many drivers are waiting and decide if you want to join. When you’re at the front of the queue, you get the next job.

DRIVE WITH FREENOW

More info

PICK UP YOUR FIRST PASSENGER

HOW TO COMPLETE A TRIP

BEFORE YOU ACCEPT

GETTING FROM A TO B

PASSENGER IS ON BOARD

TAKING PAYMENT

RATE YOUR PASSENGER