Fixed pricing, no surprisesFixed pricing, no surprises
It's all advantagesIt's all advantages
- Know the fixed price before getting into the taxi, no surprises in the final cost.
- No additional charges for luggage (toll charges are the passenger's responsibility).
- No waiting or queues.
- You order your taxi, pay through the app, and you're good to go. (Remember that this option only works with app bookings).
all about your taxi fixed priceall about your taxi fixed price
How can I enjoy the fixed price?How can I enjoy the fixed price?
- Open our App.
Enter your destination.
Choose fixed pricing and select your payment method: in-app payment or cash.
You're all set! You'll see the trip price in the same box.
Does the taxi driver need to activate the meter?Does the taxi driver need to activate the meter?
Does fixed pricing apply to trips paid in cash?Does fixed pricing apply to trips paid in cash?
Does fixed pricing apply to trips paid with a Corporate Account?Does fixed pricing apply to trips paid with a Corporate Account?
In which cities is fixed price available?In which cities is fixed price available?
Do I need to enter any promotional code to enjoy fixed pricing?Do I need to enter any promotional code to enjoy fixed pricing?
What payment methods can I register for in-app payment?What payment methods can I register for in-app payment?
You can register your credit card, debit card, PayPal, Apple Pay, and Google Pay in the app for payment.
To add an in-app payment method:
- Access your personal profile (you can find the icon at the top right of your main screen).
- Select the 'Pay via App' option.
- Choose your payment method (credit/debit card, Apple Pay, Google Pay, or PayPal).
- Follow the steps provided by the app to complete the registration process.
What happens if I need to make an intermediate stop along the way?What happens if I need to make an intermediate stop along the way?
What happens if I need to change the destination?What happens if I need to change the destination?
What happens if there is an issue with payment via the app?What happens if there is an issue with payment via the app?
If there's an error caused by your card expiring, missing information, or similar issues, you can pay for the trip in cash.
If it's a problem related to a connection issue or your card, there won't be a refund. If you wish to contact us later to have your case reviewed, you can always do so at atencionalcliente@free-now.com.
Can I use a promotional code with fixed pricing?Can I use a promotional code with fixed pricing?
Yes, with fixed price you can now use promotional codes.
Is there a minimum fare for the trip?Is there a minimum fare for the trip?
Can I enter a new payment method during the trip?Can I enter a new payment method during the trip?
This is an exclusive FREENOW promotion.
Taxi drivers receive the full amount for the service. The difference between the price shown in the app and that of the taxi meter is fully covered by FREENOW.