FUN, QUICK TRIPS WITH eSCOOTERSFUN, QUICK TRIPS WITH eSCOOTERS
FUN, QUICK TRIPS WITH eSCOOTERS
With FREENOW, you can book Voi eScooters in one app. Book one in the app for fun, quick trips.
WHY eSCOOTERS?WHY eSCOOTERS?
WHY eSCOOTERS?
ZOOM PAST TRAFFICZOOM PAST TRAFFIC
ZOOM PAST TRAFFIC
Don’t spend time sitting in traffic. Hop on an eScooter and get where you need to be quickly (they can take the bike lanes!).
PERFECT FOR SHORT DISTANCESPERFECT FOR SHORT DISTANCES
PERFECT FOR SHORT DISTANCES
Whether you’re running errands, grabbing a quick bite or meeting friends, eScooters are the best choice when you don’t feel like walking.
ONE APP, 100.000 eSCOOTERSONE APP, 100.000 eSCOOTERS
ONE APP, 100.000 eSCOOTERS
With Voi there’s always an eScooter around. Use the map to find the closest one to you.
HOW TO USE eSCOOTERSHOW TO USE eSCOOTERS
HOW TO USE eSCOOTERS
The basics
The basics✅ Helmet on
✅ Travel in bike lanes if possible
✅ Don’t drink & scoot
✅ Upload your ID or driving licence
✅ Enjoy the trip
How to get moving
How to get movingUnlock a scooter in the app or by scanning the QR code.
Pop one foot on the deck and push off with the other.
Use the accelerator to speed up, and the brakes to slow down and stop.
Park mode ON
Park mode ONMake a stop without ending your rental. Tap 'Park' to lock the scooter and 'Resume' to get back on the road.
Understand your map
Understand your map🔵 Blue P = mandatory parking
🔴 Red area = you can't park or end rental there
🟡 Yellow area = your scooter will slow down automatically
End your rental
End your rentalLeave the scooter on the kickstand and tap 'End rental' in the app. You might be asked to take a photo of your parked scooter.
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The basics
The basics✅ Helmet on
✅ Travel in bike lanes if possible
✅ Don’t drink & scoot
✅ Upload your ID or driving licence
✅ Enjoy the tripHow to get moving
How to get movingUnlock a scooter in the app or by scanning the QR code.
Pop one foot on the deck and push off with the other.
Use the accelerator to speed up, and the brakes to slow down and stop.Park mode ON
Park mode ONMake a stop without ending your rental. Tap 'Park' to lock the scooter and 'Resume' to get back on the road.Understand your map
Understand your map🔵 Blue P = mandatory parking
🔴 Red area = you can't park or end rental there
🟡 Yellow area = your scooter will slow down automaticallyEnd your rental
End your rentalLeave the scooter on the kickstand and tap 'End rental' in the app. You might be asked to take a photo of your parked scooter.
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FIND eSCOOTERS HEREFIND eSCOOTERS HERE
FIND eSCOOTERS HERE
AACHEN
AACHEN
BRUNSWICK
BRUNSWICKBERLIN
BERLIN
AUGSBURG
AUGSBURGBIELEFELD
BIELEFELDBOCHUM
BOCHUMBONN
BONNCOLOGNE
COLOGNEDARMSTADT
DARMSTADTDORTMUND
DORTMUNDDUISBURG
DUISBURGDUSSELDORF
DUSSELDORFGAIN
GAINESSEN
ESSENFLENSBURG
FLENSBURGFRANKFURT AM MAIN
FRANKFURT AM MAINFOR (FÜRTH)
FOR (FÜRTH)GELSENKIRCHEN
GELSENKIRCHENGÜTERSLOH
GÜTERSLOHHAMBURG
HAMBURGHANNOVER
HANNOVERHEIDELBERG
HEIDELBERGHEILBRONN
HEILBRONNHERFORD
HERFORDHILDESHEIM
HILDESHEIMINGOLSTADT
INGOLSTADTKAISERSLAUTERN
KAISERSLAUTERNKARLSRUHE
KARLSRUHEKASSEL
KASSELKLEVE
KLEVELEIPZIG
LEIPZIGLUDWIGSBURG
LUDWIGSBURGLUDWIGSHAFEN
LUDWIGSHAFENMAINZ
MAINZMANNHEIM
MANNHEIMMÖNCHENGLADBACH
MÖNCHENGLADBACHMÜLHEIM AN DER RUHR
MÜLHEIM AN DER RUHRMUNICH
MUNICHMÜNSTER
MÜNSTERNUREMBERG
NUREMBERGOLDENBURG
OLDENBURGOSNABRÜCK
OSNABRÜCKPADERBORN
PADERBORNPOTSDAM
POTSDAMREUTLINGEN
REUTLINGEN
ROSTOCK
ROSTOCKSAARBRÜCKEN
SAARBRÜCKENSTUTTGART
STUTTGARTULM & NEU-ULM
ULM & NEU-ULMWIESBADEN
WIESBADENWUPPERTAL
WUPPERTAL
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AACHEN
AACHENBRUNSWICK
BRUNSWICKBERLIN
BERLINAUGSBURG
AUGSBURGBIELEFELD
BIELEFELDBOCHUM
BOCHUMBONN
BONNCOLOGNE
COLOGNEDARMSTADT
DARMSTADTDORTMUND
DORTMUNDDUISBURG
DUISBURGDUSSELDORF
DUSSELDORFGAIN
GAINESSEN
ESSENFLENSBURG
FLENSBURGFRANKFURT AM MAIN
FRANKFURT AM MAINFOR (FÜRTH)
FOR (FÜRTH)GELSENKIRCHEN
GELSENKIRCHENGÜTERSLOH
GÜTERSLOHHAMBURG
HAMBURGHANNOVER
HANNOVERHEIDELBERG
HEIDELBERGHEILBRONN
HEILBRONNHERFORD
HERFORDHILDESHEIM
HILDESHEIMINGOLSTADT
INGOLSTADTKAISERSLAUTERN
KAISERSLAUTERNKARLSRUHE
KARLSRUHEKASSEL
KASSELKLEVE
KLEVELEIPZIG
LEIPZIGLUDWIGSBURG
LUDWIGSBURGLUDWIGSHAFEN
LUDWIGSHAFENMAINZ
MAINZMANNHEIM
MANNHEIMMÖNCHENGLADBACH
MÖNCHENGLADBACHMÜLHEIM AN DER RUHR
MÜLHEIM AN DER RUHRMUNICH
MUNICHMÜNSTER
MÜNSTERNUREMBERG
NUREMBERGOLDENBURG
OLDENBURGOSNABRÜCK
OSNABRÜCKPADERBORN
PADERBORNPOTSDAM
POTSDAMREUTLINGEN
REUTLINGENROSTOCK
ROSTOCKSAARBRÜCKEN
SAARBRÜCKENSTUTTGART
STUTTGARTULM & NEU-ULM
ULM & NEU-ULMWIESBADEN
WIESBADENWUPPERTAL
WUPPERTAL
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ALL ABOUT SAFETY
ALL ABOUT SAFETYDon’t forget to wear a helmet and follow these steps to have a perfect ride 👉
TWO’S A CROWD
TWO’S A CROWDOnly one person per eScooter. Want to ride together? You can get one each!
ONE DRINK TOO MANY?
ONE DRINK TOO MANY?Don’t ride a scooter. Book a taxi instead!
PARKING DONE RIGHT
PARKING DONE RIGHTPark only where allowed and make sure you don’t block the street or pavement.
RIDE SMART, DRESS THE PART
RIDE SMART, DRESS THE PARTMake sure to dress appropriately for the weather and temperature!
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ALL ABOUT SAFETY
ALL ABOUT SAFETYDon’t forget to wear a helmet and follow these steps to have a perfect ride 👉TWO’S A CROWD
TWO’S A CROWDOnly one person per eScooter. Want to ride together? You can get one each!ONE DRINK TOO MANY?
ONE DRINK TOO MANY?Don’t ride a scooter. Book a taxi instead!PARKING DONE RIGHT
PARKING DONE RIGHTPark only where allowed and make sure you don’t block the street or pavement.RIDE SMART, DRESS THE PART
RIDE SMART, DRESS THE PARTMake sure to dress appropriately for the weather and temperature!
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AND THERE’S MORE…AND THERE’S MORE…
AND THERE’S MORE…
TAXI AND RIDETAXI AND RIDE
TAXI AND RIDE
Sit back and relax in a taxi or Ride. FREENOW drivers are experienced and know the city inside out. So you can get to your destination ASAP.
The best option if the weather is bad, or you need to get to your destination ASAP.
The best option if the weather is bad, or you need to get to your destination ASAP.
CARSHARINGCARSHARING
CARSHARING
Get a comfy car with no commitment, and only pay for the time you use.
Perfect for the city or short getaways. Lots of space for groups of people, luggage, or even small furniture.
Perfect for the city or short getaways. Lots of space for groups of people, luggage, or even small furniture.
TRANSITTRANSIT
TRANSIT
Having all options in one app means public transport too! Choose Transit to buy your digital tickets for bus & train and say goodbye to queuing for paper tickets.
And now you can also subscribe to the €49 Deutschland Ticket in the FREENOW app.
And now you can also subscribe to the €49 Deutschland Ticket in the FREENOW app.
How do I rent an eScooter?How do I rent an eScooter?
How do I rent an eScooter?
Tap ‘2-wheels’ in the app and choose a vehicle nearby. You can also directly scan the QR code on an eScooter to rent it.
How do I upload my driving licence?How do I upload my driving licence?
How do I upload my driving licence?
Open your profile in the app and tap your name. You can upload and update your driving license under ‘Documents’.
What to do if something goes wrong?What to do if something goes wrong?
What to do if something goes wrong?
Your safety is important to us! All eScooter trips are therefore insured by our partners.
On this page you can find contact information for emergencies.
On this page you can find contact information for emergencies.
FOR MORE QUESTIONS, HEAD TO THE HELP CENTRE.