UNLOCK GRIDLOCK WITH eBIKESUNLOCK GRIDLOCK WITH eBIKES
UNLOCK GRIDLOCK WITH eBIKES
Get from A to B without breaking a sweat. eBikes have assisted pedalling and can travel in bike lanes (so you can forget about traffic!)

WHY eBIKES?WHY eBIKES?
WHY eBIKES?
ZOOM PAST TRAFFICZOOM PAST TRAFFIC
ZOOM PAST TRAFFIC
Don’t waste time sitting in traffic. Hop on an eBike and get where you need to be using the bike lanes.
PERFECT FOR SHORT DISTANCESPERFECT FOR SHORT DISTANCES
PERFECT FOR SHORT DISTANCES
Whether you’re going somewhere nearby or just want to enjoy a ride around the park, eBikes are the best choice when you don’t feel like walking.
ONE APP, 7.000 eBIKESONE APP, 7.000 eBIKES
ONE APP, 7.000 eBIKES
With Dott and Voi, there’s always an eBike around. Use the map to find the closest one to you.
HOW eBIKES WORKHOW eBIKES WORK
HOW eBIKES WORK
THE BASICS
THE BASICS✅ Helmet on
✅ Travel in bike lanes
✅ Don’t drink & bike
✅ Enjoy the rideGETTING ROAD-READY
GETTING ROAD-READYUnlock an eBike in the app or by scanning the QR code.
Check the bike's in good condition and adjust the saddle. If there's an additional lock: take it out and place it in the holder.
Hop on and... don't forget to pedal!PARK MODE ON
PARK MODE ONMake a stop without ending your rental. Tap 'Park' to lock the bike and 'Resume' to get back on the road.
If there's an additional lock: make sure you use it.UNDERSTAND YOUR MAP
UNDERSTAND YOUR MAP🔵 Blue P = mandatory parking
🔴 Red area = you can't park or end rental there
🟡 Yellow area = your bike will slow down automaticallyEND RENTAL
END RENTALLeave the bike on the kickstand and tap 'End rental'. You might have to take a pic of your parked bike.
Heads-up! Don't forget to lock the bike if there's an additional lock.
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THE BASICS
THE BASICS✅ Helmet on
✅ Travel in bike lanes
✅ Don’t drink & bike
✅ Enjoy the rideGETTING ROAD-READY
GETTING ROAD-READYUnlock an eBike in the app or by scanning the QR code.
Check the bike's in good condition and adjust the saddle. If there's an additional lock: take it out and place it in the holder.
Hop on and... don't forget to pedal!PARK MODE ON
PARK MODE ONMake a stop without ending your rental. Tap 'Park' to lock the bike and 'Resume' to get back on the road.
If there's an additional lock: make sure you use it.UNDERSTAND YOUR MAP
UNDERSTAND YOUR MAP🔵 Blue P = mandatory parking
🔴 Red area = you can't park or end rental there
🟡 Yellow area = your bike will slow down automaticallyEND RENTAL
END RENTALLeave the bike on the kickstand and tap 'End rental'. You might have to take a pic of your parked bike.
Heads-up! Don't forget to lock the bike if there's an additional lock.
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FIND eBIKES HEREFIND eBIKES HERE
FIND eBIKES HERE
BERLIN
BERLINCOLOGNE
COLOGNEDUSSELDORF
DUSSELDORFHAMBURG
HAMBURGMUNICH
MUNICHREUTLINGEN
REUTLINGENULM & NEU-ULM
ULM & NEU-ULM
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BERLIN
BERLINCOLOGNE
COLOGNEDUSSELDORF
DUSSELDORFHAMBURG
HAMBURGMUNICH
MUNICHREUTLINGEN
REUTLINGENULM & NEU-ULM
ULM & NEU-ULM
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ALL ABOUT SAFETY
ALL ABOUT SAFETYDon’t forget to wear a helmet and follow these steps to have a perfect ride 👉TWO’S A CROWD
TWO’S A CROWDOne eBike, one person. More than one? Get one each!ONE DRINK TOO MANY?
ONE DRINK TOO MANY?Don’t ride a bike. Book a taxi instead!PARKING DONE RIGHT
PARKING DONE RIGHTPark only where allowed and make sure you don’t block the street or pavement.RIDE SMART, DRESS THE PART
RIDE SMART, DRESS THE PARTMake sure to dress appropriately for the weather and temperature!
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ALL ABOUT SAFETY
ALL ABOUT SAFETYDon’t forget to wear a helmet and follow these steps to have a perfect ride 👉TWO’S A CROWD
TWO’S A CROWDOne eBike, one person. More than one? Get one each!ONE DRINK TOO MANY?
ONE DRINK TOO MANY?Don’t ride a bike. Book a taxi instead!PARKING DONE RIGHT
PARKING DONE RIGHTPark only where allowed and make sure you don’t block the street or pavement.RIDE SMART, DRESS THE PART
RIDE SMART, DRESS THE PARTMake sure to dress appropriately for the weather and temperature!
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How do I rent an eBike?How do I rent an eBike?
How do I rent an eBike?
Tap ‘2-wheels’ in the app, check the in-app map and select one nearby to rent it. Or scan the QR code on the vehicle using the app.
What to do if something goes wrong?What to do if something goes wrong?
What to do if something goes wrong?
Your safety is our priority, so all bike trips are insured by our partners.
Visit this page for contact information in case of an emergency.
Visit this page for contact information in case of an emergency.
FOR MORE QUESTIONS, HEAD TO THE HELP CENTRE.
AND THERE’S MORE…AND THERE’S MORE…
AND THERE’S MORE…

TAXI AND RIDETAXI AND RIDE
TAXI AND RIDE
Sit back and relax in a taxi or Ride. FREENOW drivers are experienced and know the city inside out. So you can get to your destination ASAP.
The best option if the weather is bad, or you need to get to your destination ASAP.
The best option if the weather is bad, or you need to get to your destination ASAP.

CARSHARINGCARSHARING
CARSHARING
Get a comfy car with no commitment, and only pay for the time you use.
Perfect for the city or short getaways. Lots of space for groups of people, luggage, or even small furniture.
Perfect for the city or short getaways. Lots of space for groups of people, luggage, or even small furniture.

TRANSITTRANSIT
TRANSIT
Having all options in one app means public transport too! Choose Transit to buy your digital tickets for bus & train and say goodbye to queuing for paper tickets.
And now you can also subscribe to the €49 Deutschland Ticket in the FREENOW app.
And now you can also subscribe to the €49 Deutschland Ticket in the FREENOW app.